Medical device companies sometimes do not have the testing facilities right in-house. This means that they are going to have to find a third party testing lab to test their medical devices and make sure that they are up to code. It can be frustrating to have your product returned from the testing lab because it didn't meet all of the requirements of whatever type of device you are trying to make. In order to make the medical device testing process go as smoothly as possible, you will need to build a good relationship between your medical device company and the testing lab. Here are some tips for making that happen.
1. Provide Set Up Samples if Possible
When you send the testing lab your product, you are likely going to send them a large number of your products in order to be sure that they are able to get a good feel for your product and that your product appears to meet testing requirements in a large sample size. However, the testing lab is likely going to need extras of your product in order to make sure that everything is calibrated correctly. This could make these samples of product unusable for the extra testing. As a result, if it is possible for you to provide set up samples, you ought to do so in order to make the testing lab's job easier. This will allow them to get all of the equipment calibrated without having to worry about accidentally reducing the sample size and making their efforts less valuable. Make sure that the set up samples are clearly marked when you send them to the testing lab.
2. Communicate Timelines
Next, you want to be sure that you communicate your desired timeline, as well as the timeline of last resort to the testing lab. The testing lab will likely be receiving samples from many different companies. You might not be their biggest priority. If you communicate your timeline with the testing lab while you are choosing a testing lab in the first place, you can be sure that your products will be tested by the time that your product absolutely needs to be ready, if not by your desired date. Communicate your desired timeline and timeline of last resort by sending it in an email to the appropriate person in the lab.
3. Create a Pair of Contacts
Have one person from your company talk to the testing company. Request that the testing company assigns one person from their lab to talk to the point person at your company. This will allow you to streamline the flow of information and avoid accidentally giving out conflicting orders. Having one person will also make it easier for a good relationship to form between your two companies because the point person from their company will get to know the point person from your company.
For more information, talk to a company like Nelson Laboratories.